Processes vs. Innovation

Ross Mayfield’s Weblog: The End of Process

Organizations are trapped in a spiral of declining innovation led by the false promise of efficiency.

Managers have the false belief engineered process and hoarding information is a substitute for good leadership. Processes fail and silos persist despite dysfunctional matrices. Executives are so far removed from exceptions and objections that all they get are carefully packaged reports of good news and numbers that reveal the bad when it’s too late.

Hmmm…sounds like some systems we have at Agilent…

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